Terms of service

The Webshop is open 24 hours a day. However, we may close the Webshop due to maintenance of the site.

You must be 18 years old and in possession of a valid credit card. If you have not yet reached the age of 18, you can still buy items/products if you have obtained your guardians consent and/ or otherwise have a legal right to enter the purchase.
Select the items you want to buy and put them in the “shopping basket” you can correct the content of the shopping basket right up to the actual order time, and you can regularly check the content as well as the price of the goods. Any extra payments e.g., freight will be calculated prior to your payment.

When you are ready to place your order click on “check out”. Enter the following
• Address
• E-mail
• Telephone no.
• choose Payment and delivery method.

You are obliged to provide a correct address for the delivery of the item(s). If the address you have provided cannot be confirmed, Rebiome A/S reserves the right to withhold delivery and to cancel your order.

When you have ordered an item from us, you will receive a receipt per email as a confirmation that we have received your order. However, a legal purchase agreement is not valid until you have received an “order confirmation” from Rebiome A/S. Thus, Rebiome A/S has the right to cancel your order due to type errors, technical problems, delivery failure and similar situations.

The prices stated on our website at the time the order is placed are valid. The stated prices are final prices in total (including Value added tax) in accordance with the applicable rate, such as: price increases, currency changes, force majeure, tax changes, sold-out items, and type errors.

The amount will only be deducted from your card when the item is shipped. We accept the following payment methods
• Visa
• Dankort
• Mastercard
• Klarna
• Mobilepay


When you shop at Rebiome A/S, you usually have a 14-day right of withdrawal. You can notify us that you regret the purchase and then return the item(s) to us. The right of withdrawal runs from the day you received the item. If the deadline expires on a Saturday or public holiday, the deadline is extended to the following working day.

The following items are exempt from the right of withdrawal
Sealed item(s) which for health protection or hygiene reasons, are not suitable to be returned when the seal is broken after delivery.


In order to use your right of withdrawal, you must notify us by filling out the following return form, or by contacting us by E-mail: hello@Rebiome.net

IMPORTANT we expect you to send the item(s) as soon as possible after you have given notice of cancellation/withdrawal. You must send the item(s) back no later than 14 days after you have regretted.


Order cancellation

Rebiome A/S can cancel an order if it is not possible to deliver the ordered item. You will be notified if such a situation should arise. Any payment or reservation made will be refunded/cancelled.


Newsletter and SMS

By subscribing to our newsletter, you agree that Rebiome A/S will process personal information about you e.g., such as: e-mail address and telephone number. You can revoke your approval at any time. This can be done by a link in the newsletter/ SMS. You have the right to demand insight into your personal information and to correct your personal information when applicable. You can read more about how we handle your personal information by reading our personal data policy, which is available here.

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